Gallabox - Disruption in inbound messages and outbound status update – Incident details

All systems operational

Disruption in inbound messages and outbound status update

Resolved
Major outage
Started almost 2 years agoLasted 41 minutes

Affected

WhatsApp Business API

Operational from 5:10 AM to 5:51 AM

Meta / WhatsApp Business Cloud API

Operational from 5:10 AM to 5:51 AM

Updates
  • Resolved
    UTC
    Resolved

    The fix for the major disruption impacting webhook delivery for inbound and outbound messages on WhatsApp Cloud API has been deployed by WhatsApp Team and this issue is now mitigated. Thank you for your patience.

    Ref: https://metastatus.com/whatsapp-business-api

  • Investigating
    UTC
    Investigating

    WhatsApp API are currently experiencing major impacting webhook delivery for inbound and outbound messages on WhatsApp Cloud API. WhatsApp engineering teams are investigating the issue and will provide another update within 1 hour or sooner if additional information is available.

    Ref: https://metastatus.com/whatsapp-business-api