Gallabox - Disruption in Sending/Receiving Message in WhatsApp Cloud API – Incident details

All systems operational

Disruption in Sending/Receiving Message in WhatsApp Cloud API

Resolved
Operational
Started over 2 years agoLasted about 2 hours

Affected

WhatsApp Business API

Operational from 7:43 AM to 9:30 AM

Meta / WhatsApp Business Cloud API

Operational from 7:43 AM to 9:30 AM

Updates
  • Resolved
    UTC
    Resolved

    Cloud API Messaging Issue has been resolved.

  • Monitoring
    UTC
    Monitoring

    Meta team has identified the issue and recovering from the issue affected the WhatsApp Cloud API Messaging.

  • Investigating
    UTC
    Investigating

    We are noticing disruption in WhatsApp Cloud API for multiple WABAs and we have escalated this to Meta Team.

    Meta team is currently investigating this. Will keep you posted on the update.