Gallabox - Disruption in Sending/Receiving Message in WhatsApp Cloud API – Incident details

Disruption in Sending/Receiving Message in WhatsApp Cloud API

Resolved1 hour 46 minutes

Affected

WhatsApp Business API

Operational from 7:43 AM to 9:30 AM

Meta / WhatsApp Business Cloud API

Operational from 7:43 AM to 9:30 AM

  • ResolvedUTC

    Cloud API Messaging Issue has been resolved.

  • MonitoringUTC

    Meta team has identified the issue and recovering from the issue affected the WhatsApp Cloud API Messaging.

  • InvestigatingUTC

    We are noticing disruption in WhatsApp Cloud API for multiple WABAs and we have escalated this to Meta Team.

    Meta team is currently investigating this. Will keep you posted on the update.