Gallabox - Disruption in WhatsApp Cloud API Messaging – Incident details

Disruption in WhatsApp Cloud API Messaging

ResolvedPartial outage 5%4 hours 46 minutes

Affected

WhatsApp Business API

Partial outage from 12:00 PM to 4:46 PM

360Dialog API

Partial outage from 12:00 PM to 4:46 PM

Meta / WhatsApp Business Cloud API

Partial outage from 12:00 PM to 4:46 PM

  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    Critical messaging is fully operational. We are still observing intermittent issues with media messages for a limited number of WABAs. Meta is working on a resolution, and we’ll keep you informed of any updates.

  • MonitoringUTC

    Few WABAs are experiencing disruption in messaging due to issue with Meta WhatsApp Cloud API. We are escalated the issue and monitoring closely. We shall keep you posted on the status.